What the Nail Workshop’s Services Data Privacy Covers

These personal information and data collection, management, storage and processing privacy policies are to allow potential customers of The Nail Workshop, customers of the Nail Workshop and potential members and members of The Nail Workshop’s Special Offers Club to understand the following regarding personal information and data privacy.

How we obtain personal information and data.

Why we collect, manage, store and process this personal information and data.

Who has access to this personal information and data.

Where this personal information and data is stored.

The security of this personal information and data.

How long this personal information and data is stored for.

Third party access to this personal information and data.

How to request to know what personal information and data is held by The Nail Workshop for any potential customer or customer of The Nail Workshop or potential member or member of The Nail Workshop’s Special Offers Club.

How to request that this personal information and data is updated, deleted or not be processed.

Personal “information” and “data” includes information about you that is personally identifiable, such as your name, address, email address or phone number, and that is not otherwise publicly available. .

The Nail Workshop’s web site is hosted by Small Business Hosting Ltd, Company Registration Number 4465672, which has provided The Nail Workshop with the following statement of GDPR compliance:

I can confirm that as all EU based companies are expected to be, we're compliant with GDPR. Your personal data is stored securely, and authentication is required to access your website data.

The Small Business Hosting Customer Service Team.

Small Business Hosting Ltd.


Information and Data collection & use

1.0 The Nail Workshop collects, processes and stores the following personal information stated in section 2.0 for the following reasons, to be able to contact customers for the purpose of appointment management, to insure the services provided to customers of The Nail Workshop by The Nail Workshop, to insure The Nail Workshop salon, to comply with data storage age restrictions, to comply with service provision age restrictions, to manage service provision relating to medical conditions, to order product, to provide the requested service to The Nail Workshop’s customers and to provide the requested service to The Nail Workshop’s Special Offers Club Members.

2.0 A customer of The Nail Workshop, or potential customer of the Nail Workshop will be asked by The Nail Workshop to provide the following personal information and data “first name, surname, date of birth, email address and mobile and or home telephone contact number, gender, known allergies, other relevant health conditions, next of kin, patch test results, product or services required, product of services delivered, date of products or services delivered, photograph of product or services delivered (nails, lashes, brows, threading), “ via e-mail, telephone or face to face.

3.0 The Nail Workshop is describing how it collects, processes and stores personal information and data of Members of The Nail Workshop’s Special Offers Club to comply with GDPR legislation.

4.0 The Nail Workshop collects personal information of customers face to face, via the telephone and via e mail, and for customers of The Nail Workshop’s Special Offers Club the required personal information and data is also collected face to face, via the telephone, via e mail and via the form on the The Nail Workshop’s web site if a customer wishes to to join The Special Offers Club via the Nail Workshop’s web site.

5.0 Personal information and data of customers of The Nail Workshop is only processed by The Nail Workshop for the purposes stated in section 1.0 above unless the customer also instructs The Nail Workshop to allow them to become members of The Nail Workshop’s Special Offers Club and personal information for this purpose is collected separately by The Nail Workshop and is not stored as part if a customers personal customer/client file. The management of The Nail Workshop’s Special Offers Club personal information is covered in section The Nail Workshop’s Special Offers Club data management policies below, and the personal information is processed using the Mailchimp e mail automation service and distributed via e mail using Mailchimp as the e-mail automation distributor. Mailchimp (Privacy policy)


Opt In Consent

By providing this personal information and data a person is giving The Nail Workshop their consent, THIS CONSENT MEANS THE PERSON HAS CHOSEN TO OPT-IN for their personal information and data stated above to be collected, processed and stored for the duration of their continued custom of The Nail Workshop, and for the secure storage of personal information and data for 7 years after their last appointment, this being a requirement of The Nail Workshops business insurance policy, or until they request the deletion of personal information and data that is not required for business insurance purposes.

If you DO NOT WISH THIS PERSONAL INFORMATION AND DATA TO BE COLLECTED, processed and stored by The Nail Workshop then you cannot be a customer of The Nail Workshop because this personal information and data is required by The Nail Workshop to be able to carry out your instruction and deliver the required service that you have requested.


Confidentiality

6.0The Nail Workshop will always treat potential customers and customers of The Nail Workshop’s and potential members and members of The Nail Workshop’s Special Offers Club’s personal information and data with the utmost care and it is not sold, or rented to any other persons, companies or organisations for any reason. The Nail Workshop will not make public your personal information.


Security

7.0 This personal information and data is stored as a personal customer/client file on the computer system of The Nail Workshop, or as a member file for members of Nail Workshop’s Special Offers Club. This computer system is password protected and computer data backups are stored on site in a locked cabinet. The Business Owner and employees of The Nail Workshop are the only persons to have access to this personal information and data strictly for business purposes and no other purpose.

8.0 A hard copy paper personal customer/client file is stored for each customer of The Nail Workshop in a locked cabinet. The Business Owner and employees of The Nail Workshop are the only persons to have access to this information strictly for business purposes and no other purpose


Information sharing & disclosure

9.0 The Nail Workshop will share personal information and data to respond to court orders, legal process or to any legitimate request by authorities with which compliance is required, or to establish or exercise legal rights or defend against legal claims.

10.0 The Nail Workshop will share after seeking legal advice personal information and data when it believes it is necessary in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law or to protect The Nail Workshop’s customers employees, business and reputation.

11.0 The Nail Workshop will contact customers within 72 hours of any identified data breach of the secure storage of any personal information and data.


Cookies & similar technologies

12.0 The Nail Workshop’s web site does not employ Cookie data capture technologies.


Your ability to edit & delete your personal information and data

13.0Customers of The Nail Workshop wishing to have personal information and or data that relates to their potential custom or custom of The Nail Workshop deleted should send an e-mail to sarahtnw@gmx.com requesting its deletion, this will however mean that a potential customer or customer of The Nail Workshop can no longer be a customer of The Nail Workshop because The Nail Workshop will no longer be holding the all the required personal information and data needed to provide the customer with the required and insured services and products. WHAT DATA CAN BE DELETED AND WHAT CANOT?? INSERT INSURANCE COMPANY PARAGRAPH HERE The personal information and data relating to their custom of The Nail Workshop that is not required to be retained for insurance purposes will then be deleted after The Nail Workshop has sent a confirmation e mail of the removal of their personal information and data from The Nail Workshop data storage and hard copy files within a 72 hour period of the time and date of the confirmation e-mail being sent. The Nail Workshop can only process these requests received between 9am Monday until 5pm Friday and elapsed time is counted on working days of the week only Monday to Friday. The Nail Workshop cannot initiate any request whilst the business is closed due to weekend non working, holiday, sickness or any other unknown situation which forces or requires business closure.

14.0 Customers of The Nail Workshop wishing to stop being a customer of The Nail Workshop should send an e-mail to sarahtnw@gmx.com , telephone 01258 863854 or ask face to face at the salon, requesting the removal of their custom from The Nail Workshop’s client list. The personal information and data relating to their custom of The Nail Workshop will then be stored until 7 years from the customers last payment for a service to have elapsed, this being an insurance requirement of insuring the services provided by The Nail Workshop to customers of The Nail Workshop, after 7 years the the personal information and data relating to their custom of The Nail Workshop will then be deleted after The Nail Workshop has sent a confirmation e mail of the removal of their personal information and data from The Nail Workshop data storage and hard copy files within a 72 hour period of the time and date of the confirmation e-mail being sent. The Nail Workshop can only process these requests received between 9am Monday until 5pm Friday and elapsed time is counted on working days of the week only Monday to Friday. The Nail Workshop cannot initiate any request whilst the business is closed due to weekend non working, holiday, sickness or any other unknown situation which forces or requires business closure.

15.0 Customers of The Nail Workshop can request that their personal information and data relating to their custom of The Nail Workshop not be processed in any way should send an e-mail to sarahtnw@gmx.com requesting that their data relating to their custom of The Nail Workshop is no longer to be processed, it will still be stored but not processed for any purpose then The Nail Workshop will send a confirmation e mail to the requesting customer within a 72 hour period of the time and date of the requesting e-mail being received. The Nail Workshop can only process these requests received between 9am Monday until 5pm Friday and elapsed time is counted on working days of the week only Monday to Friday. The Nail Workshop cannot initiate any request whilst the business is closed due to weekend non working, holiday, sickness or any other unknown situation which forces or requires business closure.

16.0 Customers of The Nail Workshop wishing to know what personal information or data is being held about them by The Nail Workshop should send an e-mail to sarahtnw@gmx.com requesting to know what personal information or data is being held about them by The Nail Workshop. The Nail Workshop will then ask for proof of identification before this personal information is released within a 72 hour period of the time and date of the proof of identification being validated by The Nail Workshop. The Nail Workshop can only process these requests received between 9am Monday until 5pm Friday and elapsed time is counted on working days of the week only Monday to Friday. The Nail Workshop cannot initiate any request whilst the business is closed due to weekend non working, holiday, sickness or any other unknown situation which forces or requires business closure.

17.0 Customers of The Nail Workshop wishing to have their personal information or data being held about them by the nail workshop updated should send an e-mail to sarahtnw@gmx.com requesting to know what personal information or data is being held about them by The Nail Workshop. The Nail Workshop will then ask for proof of identification before this personal information is updated within a 72 hour period of the time and date of the proof of identification being validated by The Nail Workshop. The Nail Workshop can only process these requests received between 9am Monday until 5pm Friday and elapsed time is counted on working days of the week only Monday to Friday. The Nail Workshop cannot initiate any request whilst the business is closed due to weekend non working, holiday, sickness or any other unknown situation which forces or requires business closure.


The Nail Workshop’s data privacy and data management policies

1.0 Customers of The Nail Workshop’s can contact The Nail Workshop via e-mail to sarahtnw@gmx.com, alternatively by telephone on 01258 863854 or face to face to make an appointment for services of The Nail Workshop. All customers are required to provide specific personal information.

2.0 By requesting to subscribe to be a customer of The Nail Workshop, a person will be instructing The Nail Workshop to collect the following personal information and data “first name, surname, date of birth, email address and mobile and or home telephone contact number, gender, known allergies, other relevant health conditions, next of kin, patch test results, product or services required, product of service delivered, photograph of product or service delivered (nails, lashes, brows, threading), “ via e-mail, telephone or face to face.

3.0 By providing this personal information and data a person is giving The Nail Workshop their consent (This consent means the person has chosen to OPT-IN) for their personal information and data stated in the paragraph above to be collected, processed and stored for the duration of their remaining a customer of The Nail Workshop or until they request the personal information and data’s deletion which will have the effect to end their ability to remain a customer of The Nail Workshop.

4.0 If a person does do not wish this personal information and data to be collected, processed and stored by The Nail Workshop then THEY SHOULD NOT request to be a customer of The Nail Workshop’s. This personal information and data is required by The Nail Workshop to be able to carry out their instruction to deliver the service required, manage The Nail Workshop client list, book or re book appointments, order product, insure the service provided, insure The Nail Workshop salon, to comply with data storage age restrictions, to comply with service provision age restrictions, contact next of kin if required and to comply with health and safety and product guidelines.

5.0 The Nail Workshop will working under the instruction of a customer of The Nail Workshop to contact them to book or re book appointments or discuss their service requirement or discuss known allergies or other relevant health conditions or patch test results, they will not be contacted for marketing purposes unless they are members of The Nail Workshop’s Special Offers Club.

6.0 Data collection, processing, storage and deletion policies for The Nail Workshop’s Special Offers Club can also be found on the Special Offers Club Data page of The Nail Workshops website.

7.0 The Nail Workshop will store customers or potential customers of The Nail Workshop personal data collected relating to being a customer or potential customer of The Nail Workshop for the duration of their continued custom or potential custom of The Nail Workshop, or until 7 years from the customers last payment for a service to have elapsed, this being an insurance requirement of insuring the services provided by The Nail Workshop to customers of The Nail Workshop.

8.0 The Nail Workshop will always treat customers of The Nail Workshop personal information and personal data with the utmost care and it is not sold, or rented to any other companies or organisations for any reason. The Nail Workshop will not make public your personal information.

9.0 The Nail Workshop will disclose to customer’s of The Nail Workshop the personal information and data that is held about them upon receipt of a request from a customer and a satisfactory personal identification validation by The Nail Workshop. It will also, delete, update and stop processing the personal information and data upon receipt of a request from a customer and satisfactory personal identification validation by The Nail Workshop.


Changes to these Privacy Policies

The Nail Workshop may amend these policies from time to time. If we make any substantial changes in the way we use your information, we will notify you by sending a notice to the primary email address specified in your client record.


The Nail Workshop’s Special Offers Club Data Privacy

We’d love to send to you special offers so that you will be the first to hear of relevant special offers, new offers, promotions and news from The Nail Workshop and to do this for you we do need to collect a small amount of personal information. The Nail Workshop will always treat your personal data with the utmost care and it is not sold to any other companies or organisations for any reason.

To subscribe to The Nail Workshop’s Special Offers Club please send an Email to sarahtnw@gmx.com, alternatively call us on 01258 863854 or during an appointment at The Nail Workshop salon provide The Nail Workshop with all of your details required to become a member The Nail Workshop’s Special Offers Club, or simply fill in our form at the bottom of this page.

Data transfer

By requesting to subscribe to The Nail Workshop’s Special Offers Club you will be instructing The Nail Workshop to collect the following personal information and data “first name, surname, date of birth, email address and mobile and or home telephone contact number “via the Special Offers Club form on The Nail Workshop web site, by direct e mail from you to sarahtnw@gmx.com or by telephoning The Nail Workshop directly on 01258 863854, or face to face at the salon. And you will be instructing The Nail Workshop to contact you with special offers, new offers, promotions and news. The Nail Workshop will then working under your instruction contact you with special offers, new offers, promotions and news via e mail using Mailchimp as the e-mail automation distributor. Mailchimp (Privacy policy)

The Nail Workshop will working under the instruction of a member of The Nail Workshop’s Special Offers Club contact them with relevant special offers, new offers, promotions and news by processing their stored personal information and data and contacting them via e mail using Mailchimp as the e-mail automation distributor. Mailchimp (Privacy policy).


Opt In Consent

By providing this personal information and data a person is giving The Nail Workshop their consent, (THIS CONSENT MEANS THE PERSON HAS CHOSEN TO OPT-IN) for their personal information and data stated above to be collected, processed and stored for the duration of their continued membership of The Nail Workshop’s Special Offers Club or until they request the data’s deletion which will have the effect to end their membership of Nail Workshop’s Special Offers Club.

If you DO NOT WISH THIS PERSONAL INFORMATION AND DATA TO BE COLLECTED, processed and stored by The Nail Workshop then DO NOT subscribe to The Nail Workshop’s Special Offers Club. This personal information and data is required by The Nail Workshop to be able to carry out your instruction and inform you of relevant special offers, new offers, promotions and news from The Nail Workshop.

Personal information and data collection, processing, storage and deletion information and policies are all to be found on the Data Privacy page of The Nail Workshops website.

The Nail Workshop will store your personal information and data collected relating to membership of The Nail Workshop’s Special Offers Club for the duration of your continued membership of The Nail Workshop’s Special Offers Club or until deletion is requested.

The Nail Workshop will always treat your personal data with the utmost care and it is not sold to any other companies or organisations for any reason.

Members of The Nail Workshop’s Special Offers Club wishing to know what personal information or data is being held about them by The Nail Workshop should send an e-mail to sarahtnw@gmx.com requesting to know what personal information or data is being held about them by The Nail Workshop relating to their membership of The Nail Workshop’s Special Offers Club. The Nail Workshop will then ask for proof of identification before this personal information is released within a 72 hour period of the time and date of the proof of identification being validated by The Nail Workshop. The Nail Workshop can only process these requests received between 9am Monday until 5pm Friday and elapsed time is counted on working days of the week only Monday to Friday. The Nail Workshop cannot initiate any request whilst the business is closed due to weekend non working, holiday, sickness or any other unknown situation which forces or requires business closure.

If you wish to have your data that relating to your membership of The Nail Workshop’s Special Offers Club deleted then please send an e-mail to sarahtnw@gmx.com requesting its deletion, this will however mean that you can no longer be a member of The Nail Workshop’s Special Offers Club because The Nail Workshop will no longer be holding the required data needed to contact you with relevant special offers, new offers, promotions and news from The Nail Workshop. The Nail Workshop will then ask for proof of identification before this personal information is deleted within a 72 hour period of the time and date of the proof of identification being validated by The Nail Workshop. The Nail Workshop can only process these requests received between 9am Monday until 5pm Friday and elapsed time is counted on working days of the week only Monday to Friday. The Nail Workshop cannot initiate any request whilst the business is closed due to weekend non working, holiday, sickness or any other unknown situation which forces or requires business closure

Members of The Nail Workshop’s Special Offers Club wishing to know have their personal information or data updated by The Nail Workshop’s Special Offers Club should send an e-mail to sarahtnw@gmx.com requesting an update to their personal information or data being held about them by The Nail Workshop’s Special Offers Club. The Nail Workshop will then ask for proof of identification before this personal information is update. The Nail Workshop will then ask for proof of identification before this personal information is updated within a 72 hour period of the time and date of the proof of identification being validated by The Nail Workshop. The Nail Workshop can only process these requests received between 9am Monday until 5pm Friday and elapsed time is counted on working days of the week only Monday to Friday. The Nail Workshop cannot initiate any request whilst the business is closed due to weekend non working, holiday, sickness or any other unknown situation which forces or requires business closure

If you wish to simply stop being a member of The Nail Workshop’s Special Offers Club then please send an e-mail to sarahtnw@gmx.com requesting your removal of your membership from The Nail Workshop’s Special Offers Club. Your data relating to your membership of The Nail Workshop’s Special Offers Club will then be terminated and all personal information and data be deleted after The Nail Workshop has sent to a confirmation e mail of the removal of your membership from The Nail Workshop’s Special Offers Club. The Nail Workshop will ask for proof of identification before your membership is terminated and all personal information and data is deleted within a 72 hour period of the time and date of the proof of identification being validated by The Nail Workshop. The Nail Workshop can only process these requests received between 9am Monday until 5pm Friday and elapsed time is counted on working days of the week only Monday to Friday. The Nail Workshop cannot initiate any request whilst the business is closed due to weekend non working, holiday, sickness or any other unknown situation which forces or requires business closure

You can also request that your data relating to your membership of The Nail Workshop’s Special Offers Club not be processed, it will still be stored but removed from processing for the purposes of contacting you with special offers, new offers, promotions and news via e mail using Mailchimp as the e-mail automation distributor. Simply send an e-mail to sarahtnw@gmx.com requesting that your data relating to your membership of The Nail Workshop’s Special Offers Club is no longer to be processed. Your data relating to your membership of The Nail Workshop’s Special Offers Club will remain, but no longer be processed after The Nail Workshop has sent to a confirmation e mail. The Nail Workshop will ask for proof of identification before your request can be carried out and all personal information and data will then be removed from processing within a 72 hour period of the time and date of the proof of identification being validated by The Nail Workshop. The Nail Workshop can only process these requests received between 9am Monday until 5pm Friday and elapsed time is counted on working days of the week only Monday to Friday. The Nail Workshop cannot initiate any request whilst the business is closed due to weekend non working, holiday, sickness or any other unknown situation which forces or requires business closure


Questions about your personal information or data

If you have any questions about your personal information or data held by The Nail Workshop then please contact The Nail Workshop by sending your question or query to sarahtnw@gmx.com.


Changes to These Privacy Policies

The Nail Workshop may amend these policies from time to time. If we make any substantial changes in the way we use your information, we will notify you by sending a notice to the primary email address specified in your client record.

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